Free shipping within Kuwait over KWD 55

Free International Shipping – may apply over certain price amount. Different shipping rates will apply.

Please note: Free shipping may not apply when used in conjunction with other promotions. Please review your order at checkout to see if you meet free shipping spend requirements.

Items purchased via mybloomskincare.com can be returned to us directly for a refund or exchange. Items purchased via specialty stockists or retailer must be returned to their original point of purchase.

BLOOM has a 14-day return policy: you have 14 days from when your order is delivered to ship/ postmark it back to our return centre for a refund or exchange.

When returning any items being submitted must be unopened and in their original sale condition. Should you decide to return or exchange your order you will be responsible for any additional postage. When submitting items for return please place the item(s) in the original shipping box, or any other solid carton box. Close the box and tape it securely. You may ship your return with a carrier of your choice. For your safety, make sure to get a tracking number so that the carrier will refund you in the event of theft or loss during delivery to our warehouse.

Please send the package to:

Dar AlAwadhi Mall Unit 23, Ahmed AlJaber St.Sharq, Kuwait City, Kuwait

Gifted items purchased from our website can be exchanged providing the product is unopened and you have proof of purchase.

In the unlikely event that items in your BLOOM order are damaged, faulty or incorrect please contact our Customer Service team via [email protected] to arrange your product return or exchange.

We accept all major credit cards; our website is safe and secure and your card details cannot be obtained by anyone else. Payment should be made in full at the time of ordering products directly from our website. BLOOM reserves the right to retain products until the transaction has been confirmed by the appropriate card service provider. All products remain the property of BLOOM until payment is cleared. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses or does not, for any reason, authorize payment to us, whether in advance or subsequent to a payment, we will not be liable for any delay or non-delivery.