ALL COUNTRIES OF THE GCC + Lebanon, Egypt and Jordan
How do I return or exchange an order?
Just return to us unopened and unused with the receipt within 14 days of purchasing the product and we will happily provide a refund/exchange
How long does it take to see results?
With glycolic 17 and 20 radiance and smoothness improves almost immediately reaching a peak in approx 12 weeks. Lasting skin barrier repair, better radiance and increased collagen production and a reduction in hyperpigmentation may take 4-6 months.
Why do we create specific skincare for the GCC?
Because this region of the world records some of the highest ambient temperatures, lowest humidity levels and highest levels of natural windblown dust. All 3 factors combined pose significant skincare challenges not experienced in other parts of the world. Bloom is a brand created to combat these specific issues.
Do these products contain SPF (sun protection factor)?
NO. Sun protection ingredients are designed to NOT be absorbed by the skin. They stay on the outermost layer of the epidermis deflecting UV light away from the skin BLOOM, being a cosmeceutical, is specifically formulated to penetrate to the deeper layers of the skin where the ingredients work at a cellular level.
Is there an expiry on these products?
Our products are packaged in superior vacuum pump, opaque containers protecting the precious ingredients from oxidation by air and UV light. Although containing precious and fragile actives each product has a shelf life in excess of 12 months from the day you start using them.
Are you cruelty free?
Are these products vegan / halal / natural?
All our products are vegan and Halal compliant but we are not 100% natural. Some of the most safe, effective and stable actives do not exist ‘naturally’ and must be produced in a laboratory, eg niacinimde is an example of one.
Are these products environmentally friendly?
We are very proud to say YES. All components of our packaging are entirely recycle-able.
What age group is Bloom suitable for?
Age 18 years and above
Is Bloom suitable for all skin types?
Yes, though sensitive and rosacea skin types should choose the lower strength Radiance Renewal Glycolic 17 to use every 3rd night until the skin gets used to alpha hydroxy acid treatment every 2nd night. At BLOOM we acknowledge that not every skincare brand suits everybody but these products are formulated to be as effective yet non –irritating as possible.
How can I receive tailored skincare advice?
We are ALWAYS on hand to offer skincare advice where appropriate. Many helpful topics of information can be seen on our website www.mybloomskincare.com and if that’s not enough please feel free to contact us to set up a private skin analysis appointment in our offices in Dar Al Awadhi Mall, in Kuwait City. (free with all purchases over 30/kds tel +965 22322821) Please note however that we are not dermatologists and can only answer questions related to correct daily skin care, our products, the ingredients they contain, the results expected and the correct way of using them to achieve the best results. *We do not diagnose, treat or proffer advice for skin diseases.
*Please note however that we are not dermatologists and can only answer questions related to correct daily skin care, our products, the ingredients they contain, the results expected and the correct way of using them to achieve the best results.
*We do not diagnose, treat or proffer advice for skin diseases.